General Questions

  1. How do I install the softwares on symbian platform (such as Nokia and Motorola)?

  2. How do I install the softwares on BlackBerry (such as Blackberry Pearl)?

  3. Which type of phones do iMobLife's products support?

  4. What causes  "link error: java.io.ioexecution: could not open tunnel" or "The operation breaks up with an unexpected interruption" on my BlackBerry?

RssNews! Related

  1. What's RSS? Why should I use RSS?

  2. Why don't certain characters, such as and display properly?

  3. Why I recieve  "RSS address is wrong: error 400" on my BlackBerry?

  4. Where can I find more useful Rss Feeds for my RssNews?

MobFinance Related

  1. Does MobFinance support other international exchanges besides US and Europe stock exchanges?

  2. How can I select my favorite exchanges and customize my personal MobFinance?

  3. I've installed and run as per your instruction but fail get results on my mobile device. The problem I am facing is whenever I trying to get quote  like INFOSYSTC.NS  or  600209.BO  and other so many symbols, the result is "input symbol is invalid!" I've tried many times but fail to get the desired results.
     

 

General Questions

1.   How do I install the softwares on symbian platform (such as Nokia and Motorola)?

A: For installation, download and unzip the software package, then use your phone's synchronization software to install the programs. You can either upload only "mobfinance.jar" or both files onto your mobile phone, and run the installation program with "mobfinance.jar". If you are using a Nokia S60 mobile phone, you can install our software with the Nokia PC Suit, which can be downloaded at http://europe.nokia.com/A4144903.

2.  How do I install the softwares on BlackBerry (such as Blackberry Pearl)?

A: There are 2 easy ways to install iMobLife's softwares on a BlackBerry. Firstly, you can install it with the BlackBerry Application Loader. The instructions regarding the installing procedures can be found in the BlackBerry User Guide. This will usually require a PC and a USB data cable (or Bluetooth) between the PC and your BlackBerry device. (The detailed installation specification can be found in each  software' user manual)

Another alternative is issure an OTA installation with your BlackBerry. All you need to do is just to start up the BlackBerry Browser and enter the specified Jad file address mentioned in the software manual. Then just follow the instructions to download and install the iMobLife's softwares on your blackBerry. (The detailed installation specification can be found in each  software' user manual)

3.   Which type of phones do iMobLife's products support?

A: iMobLife's softwares (such like RssNews! & MobFinance) is J2ME softwares, which means all of them can be running on most of smart phones with a java extension. For the detailed list of phones supported by iMobLife's softwares, please take a  look at http://www.imoblife.com/supported_devices.html.

4. What causes  "link error: java.io.ioexecution: could not open tunnel" or "The operation breaks up with an unexpected interruption" on my BlackBerry?

A: "link error: java.io.ioexecution: could not open tunnel" or "The operation breaks up with an unexpected interruption" error on a BalckBerry is most possibly due to a network setting problem on your phone. And this problem is very usual. 

The following is some advices for you:

1). If you are using BES, MobFinance could not successfully connect to a BlackBerry Enterprise Server (BES) with Mobile Data Service (MDS).

If you intend to connect via BES: Mobile Data Service must be enabled on the BES. If your BES fulfills these requirements, the issue may be that you do not have an appropriate IPPP service book entry synchronized to your handheld. You may need to consult your system administrator for help in synchronizing an appropriate service book entry and/or isolating the connection problem further. 

2). If you are standalone users: please First of all check TCP/IP settings on your device, you can Enable TCP on your device. If you are not sure about the TCP setting information, please consult your ISP. The following is an example:

Rogers (USA)
Go to Options->TCP (or Tools->TCP)
APN: internet.com
Username/password is blank
Note: If this does not work, call Rogers and get the "internet.com Access Point Name" added to your account. If they say it already exists, tell them to load up the records anyway, just to double check.

 

RssNews! Related

1.   What's RSS? Why should I use RSS?

A: RSS (Really Simple Syndication) is a way for websites to publish just the headlines to their news articles, each with a link to the full story. This means you don't need to download full web pages to see if there are any new stories of interest, saving time and download costs. Currently, RSS feeds are available from most news sites - look for the Rss or ATOM buttons on your favorite pages. This allows peoples’ computers to fetch and understand the information, so that all of the lists they’re interested in can be tracked and personalized for them. It is a format that’s intended for use by computers on behalf of people, rather than being directly presented to them (like HTML).

2.  Why don't certain characters, such as and display properly?

A: If non-standard register characters are escaped in the source feed XML, they will not display properly. Un-escaped special characters are known problem, however, Intelligence-embedded XML parser & error revisor of Imoblife softwares can solve this problem to a great extent. Just try it!

3. Why I receives  "RSS address is wrong: error 400" on my BlackBerry?

A: The error message of "RSS address is wrong: error 400" means that the http request of RssNews is returned with a "http error code 400" from the outgoing server.

There is one possibility: That your BlackBerry are using BES, and there is a content filter for anything originating from the IP address of your BES ( which blocks RssNews's message.)

Please refer to here for details.

If possible, you can also contact your BES administrator to help to solve this problem for you. 

4. Where can I find more useful Rss Feeds for my RssNews?

A: For your convenience, RssNews! Support Team has classified dozens of good feeds into different categories. Most of these feeds are recommended by all RssNews! customers, others are manually selected by  RssNews! Support Team. You can find the feeds list at here.

 

MobFinance Related

1. Does MobFinance support other international exchanges besides US and Europe stock exchanges?

A: Besides US and European stock exchanges, iMobLife provides full support for 57 exchanges all over the world. We are looking forward to adding more exchanges in the near future. You can find the most up-to-date supported exchanges' list at here.

2. How can I select my favorite exchanges and customize my personal MobFinance?

A: You can find the most up-to-date list of supported international stock exchanges at here. To customize your personal MobFinance, you need only to send the selected exchange codes to tech@imoblife.com. A trial version will be sent to you in 2 days via email.

3. I've installed and run as per your instruction but fail to get results on my mobile device. The problem I am facing is whenever I trying to get quote  like INFOSYSTC.NS  or  600209.BO  and other so many symbols, the result is "input symbol is invalid!" I've tried many times but fail to get the desired results.
A: After you select the exchange for each quote, you need not to input suffix for each symbol. For example, you should only input "600209" instead of "600209.BO". MobFinance will automatically add the suffix for each
quote.  If you are not sure what symbol to quote, you can look it up at Http://finance.yahoo.com/lookup

 

 



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